VEYQON is a workforce management app used by employees of organisations that run a VEYQON workspace. This page explains how to get help.
Contact us
- [email protected]
- Phone
- +94 76 664 6404
- Hours
- Mon–Fri, 09:00–17:30 IST
- Typical response time
- 1 business day
Before you contact us
If you are an employee, your organisation's HR or IT team can resolve most issues faster than we can — they control your account, your permissions and whether features such as location recording are enabled.
Common questions
I can't sign in
Check that the company workspace address is exactly the one your employer gave you, and that your email and password are the ones for that workspace. VEYQON has no public sign-up — accounts are issued by your employer. Use Forgot Password if you need a reset.
Why does the app ask for my location?
Location is recorded at two moments only: when you check in or out, and when you start or stop a task timer. It is never recorded continuously or in the background, and your employer can disable it entirely. See our Privacy Policy.
I'm not receiving notifications
Notifications currently appear inside the app, on the Notifications screen. Push notifications to your device are not yet active.
My data looks wrong
The app displays records from your employer's workspace. Corrections to attendance, leave balances or payroll are made by your HR team.
Reporting a problem
Please include your device model, iOS or Android version, the app version (Settings → About), what you did, and what happened.